KVKK
LIVA LIVEinfo@nonolive.com.tr
The name in these pages is LIVA LIVE. A personal name is not published. The official email is info@nonolive.com.tr. WhatsApp line: 0546 532 19 13. Tax office, tax number, address and MERSİS are shown on the company page after they are added.
1. Controller
LIVA LIVE provides live video, audio rooms, gifts, VIP and a virtual token balance. Requests for access, correction or deletion go to the email above. Include the in-app user number.
2. Data we process
An account may include a username, profile image, optional email or phone number, and the in-app user number. A live room processes video, audio, room name, welcome text, chat, gifts and the token balance. A device notification token may be stored for alerts. Connection time and action logs may be stored for security.
When tokens are bought with PayPal, the card number is not written to LIVA LIVE servers. PayPal takes the payment on its own page. LIVA LIVE receives the order id, the amount, the currency and the user number that should receive the tokens. That record is kept so the same payment is not credited twice.
3. Why
Data is used to open the account, carry the live room, keep gifts and the token balance, complete a purchase, limit abuse and answer support. The basis is the service contract, a legitimate interest in running and protecting the service, and a legal duty where one applies.
4. Sharing
Video and audio are shown to people who join the room. Live media is carried by Agora. Notifications may be sent through Firebase. Payment is taken by PayPal. Hosting stays on the service’s own servers. Data is not sold. LIVA LIVE does not build an advertising profile.
5. Transfers
Agora, Firebase and PayPal may process data outside the country where the account was opened. The transfer is limited to what the service needs. LIVA LIVE does not move card numbers in that transfer.
6. Retention
Account data stays while the account exists. A token purchase record stays afterwards so a duplicate credit and a payment dispute can be handled. A legal retention period controls where one applies. After that, data is deleted or separated from the identity.
7. Requests
You can ask whether personal data is processed, ask for a copy, ask for correction, ask for deletion, object to a solely automated decision, and ask for the people who received a correction or deletion to be told. Write to the email above with the user number and the request. The Turkish KVKK notice is at /kvkk.
8. Children and live rooms
The service is not directed at children. A host accepts that people inside the room receive the picture and sound. Broadcasting another person without permission is outside the service.
9. Tokens
A token is a virtual balance. It is not cashed out, it does not pay a cash prize, and it is not a substitute for money. The balance is used for gifts, games and digital items inside LIVA LIVE. Package prices are shown in Turkish lira. PayPal charges the US dollar equivalent on PayPal’s own page. The card number, expiry date and security code are not typed into a LIVA LIVE screen.
10. How data is collected
Data comes from the person who opens the account, from the camera and microphone of a host, from chat text, from the user number typed on the token page, and from security logs. The token page sends only the selected package, the user number and the order result returned by PayPal.
11. Requests under Turkish KVKK
The rights in Article 11 of Law No. 6698 apply. You may ask whether data is processed, ask for information if it is, learn the purpose and whether it is used for that purpose, learn the recipients in Turkey or abroad, ask for correction, ask for deletion where the law allows, ask that those recipients be told of a correction or deletion, object to a result produced solely by automated analysis, and ask for compensation where unlawful processing causes loss.
Send the request to the email above. Include the in-app user number instead of a personal name, the subject of the request, and the corrected value where one is needed. LIVA LIVE answers within thirty days. If a request is refused, the answer is not enough, or no answer arrives in time, a complaint may be made to the Turkish Personal Data Protection Authority within thirty days of learning the answer and in any case within sixty days of the request.
12. Security
The admin session and the payment record are kept apart from the public pages. The settings file and the data folder cannot be read from the outside. The PayPal secret is not stored on this website. Checkout is opened by the app server. These measures reduce risk. They do not mean that a service sent over the internet has zero risk.
13. Updates
This notice is updated on the site when the service adds a new process or when a legal duty changes. The current text is this page. Tax office, tax number, street address and MERSİS number are published on the company page after LIVA LIVE adds them. They are not invented before that.
LIVA LIVE